FAQ

How it Works

1. Complete your shopping basket as normal

2. At checkout, after entering your address and selecting shipping, choose Card Payment

3. Click Place Order

4. You’ll see a pop-up explaining when your email invoice will arrive.

Important:

The email address used to create your account is where your invoice will be sent. Please ensure it’s valid. Card payment fees cover the cost of providing this service. MM does not take any additional fees.

Orders placed before 2pm

• Invoices are sent the same day between 8am–1pm

• Once payment is received, your order is marked as paid

Orders placed after 2pm

• Your invoice will be sent the next working day between 8am–1pm

• Once paid, your order will be shipped the same day

Orders placed over the weekend

• Your order will show as Processing

• Invoices are sent Monday morning 8am–1pm

Please Note

• Do not place multiple orders

• Once your order is placed, we will process it and send your invoice

• Look out for the email requesting payment for your order total

If you have any questions, please contact @mm420botsupport on telegram

Please message @mm420botsupport on Telegram for step by step instructions. We are always happy to help guide you through the process! 

While we strive for a perfect delivery record, rare shipping errors can occur. This is why we offer 50% insurance.

If any *Tracked order is lost or misplaced due to an issue with our shipping provider, we will send a 50% reship of your original order. 

In the rare event your order is lost due to an error we've made, we will send a full reship or provide a full refund. 

*50% insurance is not available for any 'Standard' shipping options

Want your order shipped today? We offer same-day shipping on all orders placed before 2:00 PM Monday-Friday.

Orders placed after the 2:00 PM cutoff, or on weekends and bank holidays, will be processed and shipped on the next available business day. 

If your order hasn't arrived within the estimated delivery time, please contact @mm420botsupport via Telegram. 

Please note we will only be able to track your order once it goes past the expected delivery time.  

We take privacy very seriously at MM420!! 

All customer data is protected and regularly deleted. Please purchase using XMR for best use of privacy. 

For any privacy questions or help purchasing with XMR  message @mm420botsupport on telegram.

Via website: BTC/XMR/Card Payments

We also take manual payments via @mm420botsupport on Telegram where we can accept any other crypto currency and card payment.

(Pay with crypto for our cheapest prices)

To ensure your order arrives without delay, please double-check that your shipping address is accurate at the time of purchase. 

If you notice an error after placing your order, please contact @mm420botsupport immediately via Telegram quoting your order number. We'll do our best to update your details if we are notified before your order ships.

*Please note: We are unable to issue refunds for orders that are lost or undeliverable due to an incorrect shipping address.

We ship to the UK & EU.

Think you've received the wrong weight/strain?

Possible missing item? 

Please message @mm420botsupport on Telegram with any issues before leaving a review! We will happily fix any genuine faults with any of your orders. 

To help as best as we can please send an image of your sealed order (on scales for weight issues) alongside your order number. 

*If the seal on the product has been broken, we will be unable to help. Please check your order properly before opening!