FAQ

How it Works

1. Complete your shopping basket as normal

2. Select Pay by Card

3. Click PAY NOW and enter the correct amount shown

4. Once paid, you can find the payment link and confirmation details under - My Account > Order History and Details

Please note, your order status will be updated once payment is received. Don't worry as long as correct payment has been made, your order will be shipped accordingly.

Important:

The email address used to create your account should be the same email you use on the payment page. Card payment fees cover the cost of providing this service. MM does not take any additional fees.

Please message @mm420botsupport on Telegram for step by step instructions. We are always happy to help guide you through the process! 

While we strive for a perfect delivery record, rare shipping errors can occur. This is why we offer 50% insurance.

If any *Tracked order is lost or misplaced due to an issue with our shipping provider, we will send a 50% reship of your original order. 

In the rare event your order is lost due to an error we've made, we will send a full reship or provide a full refund. 

*50% insurance is not available for any 'Standard' shipping options

Want your order shipped today? We offer same-day shipping on all orders placed before 2:00 PM Monday-Friday.

Orders placed after the 2:00 PM cutoff, or on weekends and bank holidays, will be processed and shipped on the next available business day. 

If your order hasn't arrived within the estimated delivery time, please contact @mm420botsupport via Telegram. 

Please note we will only be able to track your order once it goes past the expected delivery time.  

We take privacy very seriously at MM420!! 

All customer data is protected and regularly deleted. Please purchase using XMR for best use of privacy. 

For any privacy questions or help purchasing with XMR  message @mm420botsupport on telegram.

Via website: BTC/XMR/Card Payments

We also take manual payments via @mm420botsupport on Telegram where we can accept any other crypto currency and card payment.

(Pay with crypto for our cheapest prices)

To ensure your order arrives without delay, please double-check that your shipping address is accurate at the time of purchase. 

If you notice an error after placing your order, please contact @mm420botsupport immediately via Telegram quoting your order number. We'll do our best to update your details if we are notified before your order ships.

*Please note: We are unable to issue refunds for orders that are lost or undeliverable due to an incorrect shipping address.

We ship to the UK & EU.

Think you've received the wrong weight/strain?

Possible missing item? 

Please message @mm420botsupport on Telegram with any issues before leaving a review! We will happily fix any genuine faults with any of your orders. 

To help as best as we can please send an image of your sealed order (on scales for weight issues) alongside your order number. 

*If the seal on the product has been broken, we will be unable to help. Please check your order properly before opening!

Refer a Friend & Earn Rewards!!

Share your personal referral code and you’ll both benefit.

How It Works

1. Find your code – Log in to your account dashboard (e.g., REF-XXXXXX).

2. Share it – Via text, social media, or word of mouth.

3. They save £10 – On their first order over £100.

4. You earn store credit – 5% of their order value after it ships.

Example

Friend spends £150 → they pay £140, you get £7.50 credit.

Quick Details

· No expiry on codes

· Friend must be new customer

· Min. spend £100 for their £10 off

· Credit valid 12 months, no min. spend

Find Your Code

Log in → My Account → My Referral Code